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Fix: My WiFi Devices Can't Detect Netgear Extender Network Name

After you have successfully set up a Netgear WiFi extender for your home, the next step is to connect all your WiFi-enabled devices to the new extended network and enjoy fast internet speed. However, various users face issues while connecting their WiFi devices to the Netgear extender's network. If your WiFi device is also unable to detect the extender's network name or SSID, this post deserves a worth read by you. Let's take the plunge.

Solution 1: Check if the Extender is Broadcasting the SSID

The main reason behind the 'Network name or SSID not detected by wireless devices' issue is that your extender is not able to broadcast the network SSID. In order to check if your Netgear WiFi extender is broadcasting the SSID, follow the steps below:

  • Use an Ethernet cable and connect your Netgear WiFi extender to your router.
  • Turn on your Netgear extender and router.
  • Open an internet browser of your choice on your computer.
  • Head over to mywifiext web address.
  • Enter the email ID and password to log in to your WiFi extender.
  • Now, hit Log In.
  • As soon as the Netgear dashboard opens, go to Advanced Settings.
  • Check the box next to the 'Enable SSID broadcast' option.

Note: If you have set up a Nighthawk extender in your home such as Netgear Nighthawk X4 AC2200 setup, then you need to make sure that the 'Broadcast this Network SSID' option is checked.

  • Now, click on the Save button.

Thereafter, note down the SSID of your Netgear extender and make sure that you are connecting to the correct network name.

Solution 2: Check if the Extender Shows Blinking Power LED

If your Netgear WiFi range extender setup is showing a blinking power LED, it means either your extender is not receiving sufficient power supply or the extender's firmware is corrupted. As a result, your WiFi devices can't detect the extender's network name (SSID). Here are the steps to get rid of this issue:

  • Be sure that the extender is connected to an undamaged power plug.
  • Reset the Netgear extender to the default factory settings by pressing the reset button.
  • If the power LED light is still blinking, download the latest firmware version of your WiFi extender.
  • After that, log in to your extender and access the netgear genie setup wizard.
  • Click on the Firmware Update option.
  • Browse the downloaded firmware file and upload it by hitting the Upload button.
  • Wait for some time and let the extender update the firmware.
  • In case you are still seeing a blinking power LED light, download the TFTP software.
  • Allocate a static IP address to your PC.
  • Power-cycle your WiFi range extender once and try again.

Once the power LED on your Netgear extender becomes stable, your WiFi-enabled devices will be able to detect and connect your extender's SSID.

If you are still facing the same issue, then it is recommended to get in touch with specialized experts for a quick resolution.

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